Before contacting support
- Try the troubleshooting steps found in our blog and FAQ pages (clear cache, try a new device, check 2FA).
- Gather details: approximate time of attempt, error messages, IP or device used, and any support codes shown.
- Do not share your password or recovery phrase when contacting support.
Official support channels
Use Coinbase's official support pages from coinbase.com/support. If available, sign in and use in-app support for verified help.
Note: This page links you to guidance, not to the login form.If you suspect unauthorized access
Immediately review recent activity, change your passwords on other services if they match, and enable stronger 2FA. Report suspicious activity to Coinbase through their verified channels.